Welcome to Klickks!

Last updated: 17/06/2025

Welcome to Klickks (the “Platform”), operated by Sakiru Focus and Frames Private Limited (“Company”, “we”, “us”, or “our”). We deeply value your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use:

Klickks – our app and services for end customers
Klickks Studio – our SaaS product for photographers and studios
Our website, platform, and communication channels

By using our services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. What Information We Collect

We collect the following types of personal and usage data:

a) Personal Information

Full name
Phone number and email address
Address (studio, residential, delivery)
Government ID (PAN, Aadhaar) for verification
Bank account/UPI for payments
Photos and media files uploaded
Feedback, ratings, and communication history

b) Usage & Device Information

IP address, device ID, browser info, and OS
App and website activity
Log files, crash reports, and diagnostics
Geolocation (when enabled by the user)

c) Payment Information

Mode of payment
Transaction details via our partners (Razorpay, etc.)

2. Why We Collect Your Data (Purpose of Use)

We use the collected data for the following lawful purpose:

Purpose	Description
Service Delivery	To create accounts, book shoots, upload photos/videos, assign teams, and manage events
Communication	To send emails, WhatsApp/SMS alerts, push notifications
Personalization	To show relevant content, services, offers
Payments	To collect payments, issue invoices, manage refunds
Security & Compliance	To verify identity, detect fraud, and comply with laws
Marketing (opt-in only)	To promote offers, updates, and newsletters

3. Legal Basis for Data Processing

We process your data:

With your explicit consent
As part of a contractual obligation (e.g., service booking)
To comply with legal obligations under Indian law
Under our legitimate business interests (e.g., fraud prevention)

4. Who We Share Your Information With

We never sell your data. We share it only with:

Photographers/Studios when you book services
Payment gateways (like Razorpay) for transaction processing
Cloud service providers (like AWS, Cloudflare, Firebase) for secure storage and delivery
Government authorities, if legally required (e.g., for KYC or audit)

All third-party services we use are GDPR- and/or ISO 27001-compliant.

5. Data Storage and Retention

We store your data securely in encrypted form in data centers located in India or regions compliant with Indian cross-border data transfer rules.
Your data is retained as long as your account is active or as needed for business/legal purposes.
You may request data deletion anytime by writing to: privacy@klickks.com

6. Your Rights as a User (Under Indian Data Laws)

You have the right to:

Rights	Description
Right to Access	Know what personal data we hold
Right to Rectification	Correct inaccurate or incomplete data
Right to Erasure	Request deletion of your data
Right to Withdraw Consent	Opt out of marketing or data sharing
Right to Data Portability	Receive a copy of your data
Right to Grievance Redressal	Reach out in case of misuse or dispute

Contact our Data Protection Officer (DPO) at: dpo@klickks.com

7. Security Measures

We apply the following safeguards:

End-to-end encryption for media and galleries
OTP-based login and multi-factor authentication
Role-based access control for internal teams
SSL/TLS security on all web assets
Regular penetration testing and log monitoring

8. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal data from minors without parental consent.

9. Updates to this Policy

We may update this Privacy Policy from time to time. All updates will be posted here with the effective date. We encourage you to review this regularly.

10. Grievance Officer (as per Rule 5(9), IT Rules)

Grievance Officer

Name: Sai Rupesh Myreddy

Email: grievance@klickks.com

Address: Regd. Office:SY no 33/4, 11, NS Palya, Mico Layout, Bangalore South, Bangalore- 560076, Karnataka

Working Hours: Mon–Fri, 10 AM to 6 PM

11. Governing Law

This policy shall be governed by and construed in accordance with the laws of India, particularly the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. Any disputes shall be subject to the jurisdiction of the courts of Bangalore, Karnataka.

12. Contact Us

For any queries or concerns regarding this Privacy Policy:

Email: privacy@klickks.com

Address: Regd. Office:SY no 33/4, 11, NS Palya, Mico Layout, Bangalore South, Bangalore- 560076, Karnataka

privacy@klickks.com

grievance@klickks.com

dpo@klickks.com

Regd. Office:SY no 33/4, 11, NS Palya, Mico Layout, Bangalore South, Bangalore- 560076, Karnataka